Cancellation and Refund Terms
The prepaid credit card holder (who must write his/her user name on the card) and the person who will receive the vehicle must be the same. It will be requested that the credit card with which payment has been made be presented at the office.
Our booking cancellation and refund conditions for the car you rented from Dilbaz rent a car are as follows:
- If there is more than 24 hours before the rental time, you can cancel your reservation without any reason. The entire booking fee will be refunded to your credit card that you notified during the rental within 7 business days.
- If the reservation is canceled less than 24 hours before the rental time, the 3-day rental fee and extra purchased services and products are deducted from the reservation amount and the remaining amount is refunded to the credit card you notified during the rental within 7 days. If the rental period is less than 3 days, no refund will be made.
- Cancel the reservation of delivery are not taken at the time of rental of the vehicle without the reservation, the provisions on cancellation less than 24 hours, and 3-day rental fee and the products and services purchased extra deducted and remaining amount will be refunded to the credit card during the rental was reported within 7 days.
- If the car is delivered earlier than the rental period after delivery, no refund will be made for the remaining days.
- Cancellation notifications info@dilbazrentacar.com it must be made in written mail to the address or orally to our booking center via the phone number +90 322 454 57 15.
